Customer Service

Privacy Policy

Personal information will be used only for preparation of course documents and will not be shared without prior approval.

Security

AICCT uses SecurePay's Internet Payment Gateway to provide a secure environment for the authorisation of credit card transactions over the Internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the client's browser to the banking network using industry standard SSL 128-bit RC4 encryption technology.

A client's credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchant's bank. The bank also sends confirmation information via the same encryption technology back to the client's browser. These secure processes provide clients with peace of mind when purchasing online.

Refunds

Deposits for the Comprehensive 5 Day course are non-refundable, as AICCT commit to expenses as bookings are accepted. In the event of a cancellation, consideration will be given to deferment of the deposit to a later course on an individual basis and subject to availability. The deferred deposit will be forfeited in the event of a further cancellation. A full refund of any monies paid will be given in the event a course is cancelled by AICCT.

Final payment is required one calender month before the start date of the course.

For the 3 Day Refresher course, 50% of the payment will be refunded for cancellations made more than 60 days before the start of the course. In the event of a late cancellation, consideration will be given to deferrment of the payment to a later course on an individual basis and subject to availability. The deferred payment will be forfeited in the event of a further cancellation. A full refund of any monies paid will be given in the event a course is cancelled by AICCT.